Montgomery Traders is committed to ensuring the satisfaction and safety of our customers. Due to the nature of our products — including medical gloves, masks, and other hygiene-related items — we follow strict guidelines for returns and refunds in compliance with health and safety regulations.
Please note that for hygiene and safety reasons, we do not accept returns or exchanges on the following items once they have been opened or used:
We kindly ask that you review your order carefully before completing your purchase.
We only accept returns under the following conditions:
To request a return, please contact us within 7 days of receiving your order. We will provide instructions for the return process once your request is approved.
To initiate a return, please email us at:
📧 info@montgomerytraders.co.uk
Include your order number, reason for return, and photos (if applicable).
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If you receive a damaged or defective item, please contact us immediately (within 48 hours of delivery) with:
We will replace the item or offer a refund as appropriate.
If you have any questions about our return and refund policy, feel free to contact us:
📞 Phone: +44 7940 166957
📧 Email: info@montgomerytraders.co.uk
🏢 Address: 121 Crowneast Street, Rochdale, England, OL11 5EX
We appreciate your trust in Montgomery Traders and strive to provide the highest quality medical products and customer service.
Montgomery Traders collaborates with leading healthcare institutions, clinics, and distributors to ensure top-tier safety and service